Restrictions

Modified on: Wed, 26 Jul, 2023 at 10:40 AM

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Rate restrictions are a powerful tool for managing the availability and pricing of services or products. They allow precise control over when a price is applicable, and when it is not. For instance, a price can be established to be valid only for stays that are more than three days long, or for a specific guest combination, such as one adult and one child.

Rate restrictions can be instituted on three levels:

  • For a particular rate: This is the most basic level of restriction.
  • For a distinct season of a rate: These restrictions take precedence over the ones assigned at the rate level.
  • For a specific day: These restrictions have the highest authority, superseding those set at the rate and season levels.

All types of restrictions are compatible with the booking engine of Clock PMS+ and a majority of them are applicable to the channel managers as well.

Supported Restrictions

RestrictionDescription
Guarantee PolicyA rate with this restriction will change the default guarantee policy of the WRS with the one set in the rate itself. This restriction can be used for setting different deposit amounts and guarantee options for different rates.
Max AdultsThe rate will be available only for requests with the specified or a smaller number of adults.
Max ChildrenThe rate will be available only for requests with guests count (adults + children) equal to or smaller than sum of Max adults and Max children restrictions.
Min Children

The rate will be available only for requests with the specified or a larger number of children.

Use in combination with 'Max adults' and 'Max children', when you want your guests to be shown only the rates, which accurately match the number of adults and children in the requests of these guests.

For example, a guest is looking for offer for 2 adults + 1 child, and you have a special rate for 2 adults + 1 child, with set 'Min adults' and 'Max adults' to 2, and 'Min children' and 'Max children' to 1.

STOP

The rate, season or day will be stopped for sale.
Closed for arrivalThe rate will be closed for arrival on a certain day or for a certain period (season)
Closed for departureThe rate will be closed for departure on a certain day or for a certain period (season).
Min stayThe rate will be available only for requests for stay equal to or longer than the one specified here.
Max stayThe rate will be available only for requests for stay equal to or shorter than the one specified here.
Min stay on arrivalFor a booking arrival date set with this restriction, the rate will be available only for booking stays equal to or longer than the period specified in the restriction.
Max stay on arrivalFor a booking arrival date set with this restriction, the rate will be available only for booking stays equal to or shorter than the period specified by the restriction.
Min free roomsThe rate will be available on a certain date only if the number of free rooms is equal to or larger than specified. "Free rooms" are all available rooms of the room type of the rate.
Max free roomsThe rate will be available on a certain date only if the free rooms are that many or fewer. "Free rooms" are all available rooms of the room type of the rate.

Min days before arrival

Max days before arrival

Use these restrictions to set a future period in which bookings with nights falling in this period will be accepted. For example, if it is set that the min days before arrival are 60, and the max days before arrival are 90, only the bookings with nights falling in this period will be accepted. All the other nights (before the minimum of 60 days and after the maximum 90 days) will be stopped for sale.
Active fromFrom this date on, a rate related to this restriction is activated. Thus you can determine the date of the automatic activation of this rate.
Active to
Sales at the rate related to this restriction are stopped after this date. Thus you can set the date after which the rate will no longer be shown to guests to book at. This restriction has nothing to do with the period of stay of the guest and applies to the time of the actual booking making only.
Last Minute days

Use it to create last minute rates. For each rate or season, you can set the number of days before arrival for which the rate will be active. For example, if you enter '2' in the 'Last Minute days', this means that the rate will be active for guests arriving today, tomorrow or the day after tomorrow. This restriction does not limit the length of a stay.

Recommended use: at a rate or season level

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